Summerfield
Health Care Center

34 South Main Street
Cloverdale, IN 46120

 

(765) 795-4260

(765) 795-6047 fax

 

contact

Helen Williams

Admissions

765-795-4260

email

Summerfield
Health Care Center

34 South Main Street
Cloverdale, IN 46120

 

(765) 795-4260

(765) 795-6047 fax

 

contact

Helen Williams

Admissions

765-795-4260

email

Testimonials

What Our Residents and Families Say About Living Well at Summerfield Health Care Center

I will post and send pics as soon as I get the CD from the photographer. I am so happy you enjoyed it and the Summerfield team is my absolute favorite part of the day...every year! Like you my heart is always so full seeing the determination and pride on the residents' faces and I am always blown away by the love and support of the Summerfield staff. I really want to convey to the Summerfield corporate/owners how truly amazing the staff is. Summerfield is not the building, or the company...it is the PEOPLE! I have never experienced more unconditional love from a group of individuals as I see in the staff at Summerfield. When others turn HD patients away, the Summerfield staff embraces them with open arms and welcomes them as part of the family. It is truly remarkable. Every year my favorite does a 'what was your favorite' recap of the walk. My husband said his favorite was the applause and hoots and hollars for your staff from the residents and their families. I have to agree with him! I truly do not think our event would be what it is if not for Summerfields participation.

--Melanie Nagy, Organizer of the Tammy Carroll Walk for Huntingtons

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One of the best ways to understand our devotion to quality healthcare is to listen to our Residents and families.  Summerfield Health Care Center will be happy to provide you with the names and numbers of Residents and family members you may talk with to discuss our commitment to caring for our residents.

Below are testimonials from Residents and families, as well as, success stories from Residents who were able to return home.

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Summerfield Rehab to Home SUCCESS Story Just Another Success for This Patient                                 

The Summerfield story begins as most stories do.  There was nothing extremely special about us.  We were a group of people working in a nursing home, here to take care of those who couldnt care for themselves.  Little did we know that we were about to embark on an adventure of a lifetime.  Yes, an adventure!  Here at Summerfield Health Care Center, we not only care for older adults and those with disabilities, we provide a niche and serve those who are afflicted with an Advanced Neurological Disorder called Huntingtons Disease (HD).  Those afflicted with HD and their families are some of the greatest people you will ever meet. 

In the beginning we had only one resident with HD.  She had a myriad of issues, but her biggest one was blonde caregivers and the need to eat chocolate.  She would fight people who were blonde, and as many women do, she would seek out chocolate.  When our nursing staff would inquire about what set off the behavior, employees would say, she doesnt like blondes or she needs some chocolate.  As the staff at Summerfield knows; taking the time to get to know our residents helps us to provide a higher quality of care and in return a higher quality of life.   We understood what was upsetting this resident and began eliminating blonde caregivers and providing a regular supply of chocolate.  It is amazing how the simple things can provide the greatest answers.  Her husband came to see the Administrator because he was astonished by the improvement in his wifes behavior.  After a long discussion regarding the feedback the staff had provided, he began to educate us on the complexities of HD. From there, the real adventure began.

Soon after, we were contacted by a State Monitor to look at another HD patient.  We were unsure at first but this residents issues seemed to be simple.  After talking in depth with the Monitor, we felt that if we took a common sense approach to her behaviors, we could help her.  We now had two HD residents thriving at Summerfield.  It was soon after our second residents admission that we met Leo Rafail from the Indiana University HD Center of Excellence, who contacted us at the request of the two spouses of our HD residents.  By this time we had a relationship with Indiana University and had been requested by the Center of Excellence to continue taking HD residents.

We very clearly told the Center that we could only take five HD patients.  Five turned into eight, then twelve, absolutely no more than fifteen!  Now, 90% of our residents have this diagnosis, and we are a recognized specialty community for those with HD, one of only four in the entire United States.  Our program has grown to the point that we work closely with the IU HD Center of Excellence, who provides special training for our staff.  We understand that the key to our success caring for such complex residents rests in the staff who care for our residents.  It is in the hiring process that we begin to educate candidates on what to expect when working with this unique population.  After we feel confident that we have the best employees on board, they go through an intensive training with the managers of each department; with nursing and social work to understand the physiology of HD and how to manage behaviors; with the food service department to understand how food must be prepared and served and what to watch for during meal time; and even with the business office to try to comprehend some of the frustrations residents may deal with related to personal finances.  Our caregiving team takes the input from our staff to create personalized care plans, especially during times when residents are having difficulty.  We believe that our hiring and training practices work; very few of our staff leave once they experience how fulfilling the lives can be working with this special population!

We take very good care of all our residents.  And we still do everything for the right reasons, but more importantly, we operate on the New Golden Rule, TREAT OTHERS AS THEY WANT TO BE TREATED.  Isnt that what its all about?  To love and be loved.  Spread kindness and joy.  Give respect and dignity at all times.  We truly believe in our Mission; to provide services that support health, independence, and dignity through a relationship-centered philosophy which best sustains body, mind, and spirit.  Each and every day our staff care from their hearts about our residents, not because it is their job, but because it is their calling in life.  The world knows very little about our place and the people who live here and the people who work here.  But, isnt that the definition of a hero? We think so.